Need Help? We’re Here for You
If you have questions, feedback, or need assistance with MinutesMate, please reach out to us:
- π§ Email: support@minutesmate.com
- π¨οΈ Live Chat: (Coming Soon)
- π Documentation: minutesmate.com/help
We aim to respond to all support inquiries within 24 hours on business days.
Common Topics
π§ How to install and activate MinutesMate
To install MinutesMate, open Outlook, go to “Get Add-ins”, search for “MinutesMate”, and click “Add”. Activation instructions will be sent with your license key.
π€ Using AI-powered meeting summaries
Click “Generate Summary” after entering your notes. You can use the built-in AI with your MinutesMate Pro license or your own OpenAI key.
π Managing your Pro license
Visit the License Validation page to check your license status.
π€ Exporting to Word
Use the βExportβ button in the task pane. Your meeting notes and summary will be formatted and downloaded as a Word document.
If you’re an EDU/NPO user, please contact us for a discount or free access.